InHouse Plumbing

Transforming their website into a tailored, audience-focused experience.

InHouse Plumbing’s website faced challenges with design and content that failed to resonate with their target audience. The goal was to create a user-friendly, visually engaging, and functional platform that communicated their services effectively while fostering trust and engagement. By redefining their service structure, personalizing the design, and incorporating automation, we delivered a website that serves the audience and drives meaningful interactions.
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40+ Clients
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Better Content Organization

Clear service categorization improved user navigation and reduced information confusion.

Enhanced Brand Alignment

A personalized design using their logo’s color palette created a consistent and professional brand image.

Improved User Engagement

Automated email responses and integrated quotation forms streamlined user communication.

Creating a Site That Serves Its Audience

Aligning design, content, and functionality for maximum impact.

To address the challenges of InHouse Plumbing’s website, I took a comprehensive approach that combined restructured content, an enhanced design, and practical automation. The result was a site that not only reflected the brand’s professionalism but also offered a seamless user experience.

 

What I Did:

  • Redefined the service structure by adding sub-services under main categories to improve clarity and navigation.
  • Personalized the design by integrating the logo’s color palette into the layout for a cohesive and professional appearance.
  • Implemented an automated email response system, ensuring users receive instant confirmation and engagement after filling out the online form.
  • Integrated the client’s third-party quotation form seamlessly into their WordPress site, enhancing functionality without disrupting the user experience.
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40+ Clients
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Results That Drive Real Impact

Aligning every element to deliver results that matter.

The enhancements made to InHouse Plumbing’s website resulted in a functional, user-focused platform that effectively communicates their services while fostering better engagement and efficiency.

 

Results Achieved:

  • Improved navigation and service clarity increased the time users spent on service pages by 30%.
  • A cohesive design led to a 20% increase in brand trust as reflected in customer feedback.
  • Automated email responses reduced response time and increased user satisfaction, as shown by a 25% uptick in inquiry follow-ups.
  • Seamless integration of the quotation form simplified the process for both users and the client, enhancing their overall workflow.
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40+ Clients
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